Two distinct research streams inform our practice.

1. Qualitative research on creativity and innovation (ethnographic, organizational research) including observational studies on organizational, team and group processes.

2. Experimental research on interventions and collaborative activity.

The exchange among academically-situated research, experimental approaches to working with groups, and Intervene’s core design practice ensures that engagements are adaptive and reflective of best and next practices in an emerging field.




photo credit: Dan Thomson

Jerrold McGrath, President

Through organizational design, leadership development and strategy facilitation, Jerrold supports partner organizations to synthesize their ambitions and the needs of their stakeholders, communities and users. His practice focuses on creating spaces for people to come together so that different things can happen. When we design interactions with intent, we get better outcomes. When we make things special, we survive better because taking pains convinces us that the activity was worth doing.

Jerrold was the previously the Director of Creative Ecology Leadership at Banff Centre for Arts and Creativity and the Director of Innovation and Program Partnerships for leadership programming at Banff Centre. He spent 10 years at Banff Centre for Arts and Creativity and was tasked with creating opportunities for the Centre's different communities to come together and create together. Indigenous leaders, oil executives, artists, researchers, non-profit leaders, and local community members had different needs and expectations. Designing spaces that didn't privilege particular ways of seeing the world was an ongoing challenge. He had lots of practice.

Jerrold completed his Master's in Strategic Innovation and Change at the University of Denver with a focus on strategy formulation in creative sector organizations.

He has developed partnerships, cross-sector collaborations and development programs to leverage the strengths of various sectors in addressing complex, systems-level social and cultural issues (hopelessness, economic inequality, city building, etc.). He has also directed the creation of leadership and entrepreneurial programs that prepare individuals, project teams, and organizations to connect with other sectors, organize to leverage digital creation and consumption, benefit from greater diversity in audiences and creators, while setting a point of view and a path forward. Jerrold is based in Toronto.

photo credit: Don Lee

photo credit: Don Lee

Gerald Bartels, Vice-President, Research and Innovation

Gerald Bartels is a creativity researcher exploring organizational creativity and innovation processes from a communicative perspective.

His research projects are based on modern, ethnographic approaches and include diverse, international organizational settings, such as aerospace and automotive engineering companies, comedy and art festivals, community engagement centres, creativity and innovation centres, as well as entrepreneurial undertakings.

The projects have been funded by the Joseph-Armand Bombardier Canada Doctoral Scholarships Program and the Insight Grant Program of the Social Sciences and Humanities Research Council of Canada (SSHRC).

Gerald holds undergraduate and graduate degrees in music, law and the social sciences; his doctoral thesis has been supervised by faculty members of Université de Montréal, Canada, and St. Gallen University, Switzerland.

Before immigrating to Canada, Gerald worked for a non-profit organization affiliated with the UNESCO Institute for Lifelong Learning; a leading international aerospace and aeronautics company, and served as a ministerial advisor for a provincial government in Germany. He also worked as a consultant for a European-based corporate communication and strategic management firm.

At Intervene, Gerald applies systemic management approaches, organizational design and interaction analysis to help clients identify suitable organizational structures. In collaboration with the team and clients, he determines suitable communication and interaction architecture that enables organizations to deal with decision-making processes and operationally vital issues in a timely and effective manner. Throughout engagements, he emphasizes the analysis of the various communication and interaction processes and supports an organization’s systematic decision making.

Gerald presents regularly at international conferences and his work is published in academic journals and book chapters.

Gerald also teaches graduate courses and seminars in interdisciplinary research methods, organizational studies and creativity, and leadership ethics.

Gerald is based in Calgary, Alberta.


Process Facilitators

Our process facilitators are drawn from diverse sectors and reflect the interdisciplinarity at the core of our work. Unorthodox collaborations are often necessary to understand and shift the complex relationships that define the space for a change. We draw on expertise in organizational design and development, management, leadership, coaching, change management, community development, ethnographic research, marketing, documentary film, theatre, culture change and more.